Terms of service

:root{ --text:#222; --muted:#666; --line:#ececec; --line-light:#f3f3f3; } body{ margin:0; font-family:Arial,Helvetica,sans-serif; color:var(--text); line-height:1.7; } .policy-intro{ padding:8px 0 24px; max-width:940px; } .policy-eyebrow{ font-size:.8rem; letter-spacing:.18em; text-transform:uppercase; color:#777; font-weight:700; margin-bottom:12px; } .policy-lead{ max-width:860px; font-size:1rem; line-height:1.8; color:var(--muted); margin:0 0 14px; } .policy-section{ padding:24px 0; border-top:1px solid var(--line); } .policy-section h2{ margin:0 0 12px; font-size:1.45rem; font-weight:600; color:var(--text); } .policy-section p{ margin:12px 0 0; color:var(--muted); line-height:1.8; } .policy-section ul{ margin:12px 0 0; padding-left:22px; } .policy-section li{ margin-bottom:7px; color:var(--muted); line-height:1.75; } .policy-section a, .policy-intro a{ color:inherit; text-decoration:underline; text-decoration-color:#b5b5b5; text-underline-offset:3px; transition:color .2s ease, text-decoration-color .2s ease; } .policy-section a:hover, .policy-intro a:hover{ color:var(--text); text-decoration-color:var(--text); } .policy-note{ margin-top:20px; padding:18px 20px; background:#f5f5f2; color:var(--muted); } .policy-note strong{ color:var(--text); } .policy-contact{ margin-top:16px; } @media(max-width:900px){ .policy-intro{ max-width:100%; padding:6px 0 20px; } .policy-section{ padding:20px 0; } .policy-section h2{ font-size:1.35rem; } }
CARIBEE USA • TERMS OF SERVICE

Welcome to Caribee USA. These Terms of Service govern your use of the Caribee USA website and your purchase of products through our online store.

By accessing this website, placing an order or using any service provided through the website, you agree to be bound by these Terms of Service and any policies referenced on this site.

Important: These Terms of Service apply to purchases and use of the Caribee USA website for customers in the United States.

1. Website & Online Store Terms

The Caribee USA website is operated by Caribee USA. Throughout the website, the terms “we,” “us” and “our” refer to Caribee USA.

By visiting our website or purchasing products from us, you agree to these Terms of Service, including any additional terms, policies or conditions referenced on this website.

These Terms apply to all users of the website, including customers, visitors, contributors and other users of our online services.

You must be at least the age of majority in your state of residence to enter into a purchase agreement with us. If you are not the age of majority, you may use the website only with the involvement and consent of a parent or legal guardian where permitted by applicable law.

2. Use of the Website

You agree to use the Caribee USA website only for lawful purposes and in accordance with these Terms of Service.

You must not use the website or its content to:

  • Engage in unlawful activity or violate applicable federal, state or local laws.
  • Attempt to gain unauthorized access to the website, its systems or related services.
  • Transmit viruses, malware or other harmful or destructive code.
  • Interfere with the security, operation or functionality of the website.
  • Copy, reproduce, sell, resell or commercially exploit the website or its content without our written permission.
  • Submit false, misleading or fraudulent information.

We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms have been violated.

3. Products & Product Information

We make reasonable efforts to ensure that product descriptions, specifications, photographs and other information displayed on the website are accurate and current.

However, product colors may appear differently depending on your device, display settings and other factors. Product images are provided for illustrative purposes and may occasionally vary from the actual product.

Product specifications, features, colors, availability and pricing may change without notice. We reserve the right to modify, discontinue or limit quantities of any product at any time.

We do not guarantee that every product shown on the website will remain available or that all product information will always be complete, current or error-free.

4. Pricing & Payment

All prices displayed on the Caribee USA website are in US dollars (USD) unless otherwise stated.

Prices are subject to change without notice. Any applicable sales tax, shipping charges or other charges will be displayed during the checkout process where applicable.

We reserve the right to correct pricing errors, product information errors or other inaccuracies. If an error affects an order you have placed, we may contact you before processing the order or cancel the order and issue an appropriate refund.

Payment must be successfully authorized before an order can be processed and shipped.

5. Orders & Order Acceptance

Submitting an order through the Caribee USA website constitutes a request to purchase the selected products. Your order is subject to acceptance by Caribee USA.

We reserve the right to refuse, limit or cancel an order for any reason permitted by applicable law, including where we believe an order has been placed fraudulently or appears to be intended for unauthorized resale or distribution.

If we cancel or materially modify an order, we may attempt to contact you using the email address, telephone number or other contact information provided with the order.

You agree to provide accurate and complete billing, shipping and contact information and to update that information when necessary so that we can process your order and contact you regarding your purchase.

6. Shipping & Delivery

Shipping options, estimated delivery times and applicable shipping charges are presented during checkout where available.

Delivery estimates are provided for guidance and may be affected by circumstances outside our control, including carrier delays, weather, natural disasters, transportation disruptions or other events beyond our reasonable control.

Once an order has been transferred to a third-party carrier, delivery is subject to the carrier's handling and delivery processes.

If your package is lost, delayed or damaged during transit, please contact us as soon as possible so we can assist with the carrier claim process where applicable.

7. Returns & Refunds

Returns and refunds for eligible purchases are governed by our Returns & Refunds Policy.

Our Caribee USA store provides a 30-day satisfaction guarantee for eligible change-of-mind returns, subject to the conditions described in our Returns & Refunds Policy.

Please review the complete policy before returning an item, including requirements relating to product condition, original packaging, tags and return shipping.

8. Product Warranty

Caribee products purchased through Caribee USA are covered by our applicable product warranty against defects in materials and workmanship, subject to the terms and exclusions of the Caribee US Warranty.

The warranty does not cover damage caused by normal wear and tear, misuse, improper care, accidents, modifications, unauthorized repairs or damage caused by third-party carriers such as airlines or transportation companies, except where otherwise required by applicable law.

Please refer to the complete Warranty Policy for eligibility, claim requirements and applicable exclusions.

9. Accuracy of Information

Information provided on this website is intended for general informational and commercial purposes. We make reasonable efforts to maintain accurate information but do not guarantee that all website content will always be accurate, complete or current.

We reserve the right to correct errors, update information and modify website content at any time without prior notice.

10. Third-Party Services & Links

Our website may contain links to or integrations with third-party websites, services or applications.

Third-party services are provided independently of Caribee USA and may be subject to their own terms, conditions and privacy policies. We are not responsible for the content, availability, security or practices of third-party websites or services.

You should review the applicable terms and policies of any third-party service before using it or entering into a transaction with a third party.

11. User Comments & Submissions

If you submit reviews, comments, photographs, suggestions, ideas or other content to Caribee USA, you agree that the submission does not violate the rights of any third party or contain unlawful, defamatory, misleading, abusive or malicious material.

Where permitted by applicable law and subject to our Privacy Policy, you grant Caribee USA a non-exclusive right to use, reproduce, display and distribute submitted content for legitimate business, marketing and promotional purposes.

We reserve the right to remove or decline to publish content that we believe violates these Terms or is otherwise inappropriate.

12. Intellectual Property

The Caribee name, trademarks, logos, product names, photographs, graphics, text, website design and other content displayed on this website are owned by or licensed to Caribee USA and its respective rights holders.

You may access and use website content for personal and non-commercial purposes in connection with shopping on the Caribee USA website. You may not reproduce, modify, distribute, publish or commercially exploit website content without prior written permission.

13. Privacy

Your submission of personal information through the Caribee USA website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how personal information may be collected, used and protected when you use our website and services.

14. Prohibited Uses

In addition to the restrictions described elsewhere in these Terms, you may not use the website or its content:

  • For any unlawful or fraudulent purpose.
  • To infringe the intellectual property or other rights of Caribee USA or another party.
  • To harass, threaten, abuse, defame or harm another person.
  • To submit false or misleading information.
  • To introduce malicious code, viruses or other harmful technology.
  • To collect personal information from other users without authorization.
  • To spam, phish or engage in other deceptive online activity.
  • To scrape, crawl or systematically extract website content without authorization.
  • To interfere with or circumvent website security features.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Caribee USA website and its services are provided on an “as available” basis.

We do not guarantee that the website will always be available, uninterrupted, secure or error-free, or that information obtained through the website will always be accurate or reliable.

Nothing in these Terms is intended to exclude or limit any warranty, right or remedy that cannot lawfully be excluded or limited under applicable federal or state law.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Caribee USA and its officers, directors, employees, affiliates, agents, suppliers and service providers will not be liable for indirect, incidental, special, consequential or punitive damages arising from your use of the website or products purchased through the website.

Nothing in these Terms is intended to limit liability that cannot legally be limited or excluded under applicable law.

17. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Caribee USA and its officers, directors, employees, affiliates, agents, contractors, suppliers and service providers from claims, liabilities, damages and reasonable expenses arising from your violation of these Terms or your unlawful use of the website.

18. Severability

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the remaining provisions will remain in full force and effect.

19. Termination

These Terms remain effective unless terminated by you or Caribee USA.

We may restrict or terminate your access to the website or services if we reasonably believe you have violated these Terms or applicable law.

Any obligations or liabilities incurred before termination will survive termination where applicable.

20. Governing Law

These Terms of Service and any separate agreements through which we provide services are governed by the laws of the State of Maine, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Nothing in these Terms is intended to deprive consumers of rights or protections that cannot be waived under the laws applicable to their state of residence.

21. Changes to These Terms

We may update or modify these Terms of Service from time to time by posting a revised version on this page.

The updated Terms become effective when posted unless otherwise stated. Your continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

We encourage you to review this page periodically for the most current version of our Terms of Service.

22. Entire Agreement

These Terms of Service, together with the policies and terms expressly incorporated into them, constitute the agreement governing your use of the Caribee USA website and your purchases through the online store, except where separate written terms apply.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

23. Contact Caribee USA

If you have questions about these Terms of Service, please contact us:

Caribee USA
Talus Corp.
299 Presumpscot St.
Portland, ME 04103
United States

Email: caribee@talusproducts.com

Phone: 800-634-8180